Payment processing and digital connection with Customers' mobile devices
The InfinityCX Customer Experience
Supporting customers preference for mobile payments
Majority of one-time bill payments are now submitted on mobile devices (ie more than all other channels combined)
All methods of payment supported--credit & debit cards (Visa/Mastercard/Discover/Amex/Diners), eCheck, PayPal, ApplePay, GooglePay
Payments supported using mobile devices as well as all other payment channels including online, in-person, IVR and recurring/scheduled
Customer Interaction--Apple Wallet and Google Wallet
No mobile app to download--utilize the native Apple Wallet (iPhones) and Google Wallet (Androids)
Customer adds pass to their Apple Wallet or Google Wallet from online payment receipt or in-person QR code
Messages display on mobile device home screen--no emails or SMS text
Notify customers regarding events, promotions, rewarding loyalty, outstanding bill, receipt, etc
Digital Demand Generation from Existing and New Customers
Reduce unnecessary calls & office visits--Self-Service links
Links on Wallet Pass support easy Customer self-service
Demand generation/call to action with Customers using notifications to their mobile devices
Utilize mobile device security for authenticating users
Disclaimer: Graphics used in examples are for illustration purposes and are not intended to infer or suggest any relationship with InfinityCX.
Complete, secure & stable platform
All payment processing performed by Elavon, one of the largest payment processor globally
Elavon has been a global leader in payment processing for 30 years
Payment data encrypted and tokenized "at-rest" and "in-transit" as a best practice--compliant with PCI DSS, NACHA, federal and state requirements
Enterprise grade stability for availabilty at anytime (other than scheduled maintenance)
Configuration and Customer Support to optimize your Business
API or our hosted interface (with your branding) to accept your customers payments
Configured to your rules with automated posting to optimize staff productivity--no double entry enables more productive staff
Limit PCI Scope--no payment data on your servers or webpages
Best Fit for your Customers and Staff Expectations
Enterprise-grade platform with best practice security
Agile Team--quick implementation based on your schedule
No project required to add InfinityCX--just change URL for customers to submit payments
Government Service Fee supported--Agency only receives its amount due (Service Fee not commingled with Agency funds)
Commitment to excellent and responsive customer service
Unbeatable pricing that Constituents will love!
Schedule a discovery call with InfinityCX Solution Experts to learn more & assess the Best Fit!
InfinityCX LLC is a Woman Owned Small Business and is a registered MSP/ISO of Elavon, Inc. Georgia, a wholly-owned subsidiary of U.S. Bancorp, Minneapolis, MN. All credit card, debit card and payment processing is performed by Elavon. Elavon has been a global leader in payment processing for over 30 years. To learn more about Elavon visit www.elavon.com.